Creating Next-Generation Hotel Operations With Messaging Technology
Messaging stands to be a two-way, lasting conversation based on guest data, and we expect more and more outreach opportunities to emerge.
Articles tagged “hyatt”
Exclusive: Major Hotel Chain Won Financial Protections in TripAdvisor Instant Booking
As TripAdvisor Instant Booking kicks into gear it appears as though it is breaking new ground and becoming a hotel-friendly channel -- for chains that sign up, that is. Chains such as Hilton Worldwide and InterContinental Hotels Group, which have not hopped on the bandwagon, can probably afford to sit on the sidelines for awhile to gauge how the whole thing shakes out.
Hotels and Airlines Test Loyalties of Business Travelers With Match Programs
Will 2016 be the year of loyalty poaching? It could make things very interesting.
The Inside Story of How Marriott Didn’t Want Starwood Until It Did
Marriott dueled with a U.S. hotel company, probably Hyatt, and a foreign one, for Starwood. In the end, Starwood liked Marriott's financial proposal, management and bigness.
Skift Business Traveler: Hyatt Gets Hacked
Hacks are becoming as regular as loyalty breaches these days.
Hotel Chains Scramble to Poach Elite Customers as Year Draws to a Close
2016 is going to be a good year if you have hotel elite status.
Best Travel Ads This Week: Using Influencers to Tell a Story
Influencers can be a great resource in travel marketing.
Who Owns What: Making Sense of the Hotel Chains and Their Brands
The tourism industry is starting to bounce back after Covid; for the big hotel brands, growth is on the agenda.
Marriott-Starwood Deal Ups the Competition Between Hotels and Booking Sites
Hotels like that online travel agencies sell their rooms, but they'd much rather sell the rooms themselves -- especially as consolidation has given giants like Expedia more power over negotiating prices.