Recognizing Indian low-cost carrier Indigo's achievement of flying 86 million passengers in 2023 fiscal, CEO Pieter Elbers acknowledges that customer choice plays a vital role in achieving such remarkable numbers. No wonder, Indigo thinks it's now time to implement a loyalty program to help attract and retain customers.
As new distribution capabilities and alternative strategies emerge, travel agents' traditional reliance on global distribution systems for selling tickets is changing.
There’s perhaps more opportunity than ever for cybercriminals to take advantage of consumers who are increasingly getting lured in by deals that are literally too good to be true.
India’s booming aviation market coupled with sustained economic growth have made global hospitality titans check into the country with a robust pipeline of hotels over the next five years.
Indian airlines must offer enticing packages to recruit the right people during a cockpit crisis. But will it be enough to address the pilot shortage as the country sees record aircraft orders?
While a surge in air traffic in the world’s third-largest aviation market led to record jet orders, Go First's bankruptcy made lessors apprehensive about India.