Articles tagged “Klook”

Asia's travel platforms are focused on providing the right answer fast. That may or may not require a human.

"High touch" used to come from a concierge or customer service agent. Today, it can stem from technology, so long as it gives the customer "what they want at that moment when they need it."

When a travel company announces a “Chief Spring Officer,” it sounds like a gimmick, but Klook’s experiment reflects how platforms are trying close the gap between inspiration and booking. If this works, similar seasonal roles could emerge around major events.

BTS hasn’t played a note yet, but flight and hotel searches are already spiking. Welcome to the new shape of live tourism!

We’d like to know how closely you paid attention to news being made by online travel booking sites over the last year.

Google is expanding its experiences' advertising business, heightening competition among online travel agencies and the attractions themselves.

Klook’s SEC filing offers a rare look at the economics, scale, and ambition behind the fast-growing travel experiences sector.

Don't expect a dramatic surge in Booking.com's access to new experiences inventory. Its announcement that this will happen "incrementally" was a tip-off.

It has taken nearly a decade and hundreds of millions of dollars for Klook to reach profitability. Now, the real test will be whether it can convince investors that its growth story is worth buying into.

Klook’s goose might not have wings, but the idea behind it clearly does.