Travel Loyalty News

Here's a look at the stealthy Booking.com for Business. Parent company Booking Holdings has larger priorities, but this unit is growing.

The first Delta One lounge at JFK includes a full-service restaurant, a shoe shining service, massage chairs and other spa treatments.

Amid fierce competition, loyalty programs have transitioned from a mere perk to a pivotal component of a brand's strategy to foster customer allegiance and encourage repeat business. Customization is key to successfully introducing travel solutions and sustaining loyalty over time.

There will clearly be more pruning to come as Expedia Group expands its One Key loyalty program to Europe, and takes hard looks at its brands and operations in countries around the world.

Skift spoke with IAG Loyalty CEO Adam Daniels about the program’s plans to partner with more airlines and other businesses in the loyalty space.

The issues the U.S. Department of Justice raised with Marriott weren't particularly unique to the hotel operator and are actually pretty common in the industry. This deal might lead to sector-wide change regarding accessible rooms.

Generative AI is going directly into the iPhone. It helps with travel a little right now, but that's only the beginning.

Loyalty programs are big business for hotel companies, and here are some noticeable trends shaping those programs.

United is launching its own media network that will use customer demographic data to create more targeted ads and content for passengers.

Marriott Homes & Villas saw growth to 160,000 homes and a 38% surge in international demand, combined with innovative use of generative AI for tailored guest experiences.