Luxury Travel

Everyone agrees that service is key to the luxury experience. That means there's a great deal of pressure on hiring managers to find the right talent. They should be looking for certain key psychographic factors that have consistently proven to be strong indicators of employee success.

Brand proliferation continues, but we wonder: Will there be a point where there are simply just too many hotel brands out there? Or have we already reached it?

Luxury consumers value the human touch, meaning technological innovation at this level needs to serve a purpose.

Luxury travel brands are today operating within the transformation economy. Brands must align themselves with experiences that speak to affluent consumers’ desire for a personal evolution.

In the heavily competitive luxury space, Conrad is looking to gain its edge through innovative technology.

Long-time tour operator Ker & Downey has always had a mission to get travelers to less-explored regions. Aside from bringing in tourism dollars to developing countries, the company stands out for its commitment to on-the-ground philanthropy.

Gone are the days when duty-free retailers could lazily rely on consumers to freely spend their cash in airports. The rise of online shopping has forced them to become much more creative when it comes to generating sales.

With competition from online retailers rising, airport duty-free shops selling luxury goods need to up the ante. Some methods they are using seem to be successful, while others may start annoying potential customers.

Even an established tourism city like Washington, D.C. needs new destinations. While the capital city's newest attraction has nothing to do with politics (thank goodness), it has everything to do with breaking down the walls between tourists and locals.

Although the auto industry sits adjacent to travel with its own tricks and trials, executives in both camps are looking to respond to luxury consumers' shifting priorities with the right balance of brands and packaging. Avenir is a good example of a team that's doing it right.