Articles tagged “online travel agencies”

The phrase "listen to the customer" is a cliche. But in the early days of the vacation rental business, the smart move was to listen to what the marketplace was saying rather than force feed it the opposite.

Given the challenges that Tripadvisor faces to better monetize its assets and to craft a new strategy, the company needed to woo a new CEO with a decent compensation package, which it did.

The long-running case revolved around practices that the leading U.S. provider of airline fare data to travel agents imposes on nearly all airlines. If the verdict stands, it doesn't make Sabre change, well, anything. Except maybe a smaller tip for a barista.

Airbnb is moving away from Google and performance advertising but few others seem to be following in its footsteps. We believe most online booking sites will remain reliant on Google for top of the funnel marketing post-pandemic. This sets up the search engine to retain its dominant position in travel.

New CEO Matt Goldberg needs to do many things to straighten out Tripadvisor, starting by bringing a laser focus to the company’s strategy.

Fascinating data point from Expedia Group Media Solutions in its latest Q1 Travel Trend Report: the booking windows which had shrunk dramatically over the last two years of the pandemic…

The Central and Eastern European travel market is ripe for investment. Despite the ongoing war in Ukraine, domestic and regional tourism has continued to grow above 2019 levels. Meanwhile, amidst rapidly increasing digitization among both consumers and travel providers, the region boasts huge long-term opportunities for companies who are able to connect with its unique traveler base and integrate technology across these similar yet distinct markets.

Travel agents are loudly telling their customers time is of the essence in regards to booking. There's no telling how expensive travel will become as fuel prices show no signs of falling yet.

This deal reflects a broader trend of hotel operators and owners seeking tools to analyze their data. The old way of using a mess of spreadsheets became unmanageable during the labor crunch.

With the search engine also publishing the methodology and framework for other travel sellers to adopt, there's a greater chance that carbon emissions data will eventually become standardized, and less confusing. But there's still a long way to go.