Articles tagged “online travel agencies”

Managed Travel’s Future is Seamless and Mobile

How understanding recent shifts in consumer behavior is a must for corporate travel managers Why a great user experience results in adoption of a company’s preferred travel booking and expense…
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TripAdvisor Scales Back Instant Booking in Strategy Reversal

TripAdvisor hasn't abandoned letting customers book on TripAdvisor but it has dramatically downplayed the feature in favor of the more lucrative metasearch option. With Trivago and Google making gains in a hyper-competitive sector, TripAdvisor couldn't stick with a strategy that wasn't working.

Southwest Airlines Promises to Stop Overbooking Flights

Overbooking has gotten a lot of attention in the past three weeks, but, most of the time, it's not a big deal. Airlines know passengers won't show up, so they sell a few more tickets than they have seats. What's the harm in that? Airlines might want to reduce the number of extra seats they sell, but they don't need to retire the practice.