Articles tagged “ryanair”

Ryanair Files U.S. Lawsuit Against Expedia Over Screen-Scraping

Ryanair says it gets 99 percent of its bookings from its website in a distribution model that has some parallels to how Southwest Airlines does business. Expedia doesn't offer Southwest's flights to consumers, but apparently thinks it can get away with scraping the website of a foreign airline, Ryanair.com.

Ryanair’s Pilot Drama Threatens to Undo Its Goodwill Push

Just before this pilot issue broke, Skift went to Europe to speak with Ryanair's chief marketing officer about how he improved the airline's customer service. Recent events will almost certainly set Ryanair back, but we think it can recover — if only because people like cheap fares.