Articles tagged “sgf2016”

Want to fight back against Airbnb as a hotelier? Create a hotel that people actually want to hang out at. Airbnb, as a networking company between hosts and users, has largely abdicated this space-- so far.

If Generator Hostels' success — and yesterday's AccorHotels' announcement of the new Jo&Joe brand are any indication — hostels are a definite sector of hospitality that the bigger brands should be paying more attention to.

Arne Sorenson certainly had a lot to share at this year's Skift Global Forum. Read on for some insight into the company's unconventional decision to link Marriott Rewards and Starwood Preferred Guest, as well as how he really feels about Airbnb and direct bookings.

There's no doubt the travel industry is hoping for a Hillary Clinton presidency as opposed to working with Donald Trump in the White House. But the U.S. Travel Association is courting both sides leading up to the election to make sure both candidates understand the size and scope of the travel industry.

Travel marketers would be wise to take a data-driven approach, rather than falling back on stereotypes, which makes for lazy messaging.

The Points Guy founder Brian Kelly and Airfare Watchdog founder George Hobica agree that the value of loyalty programs is eroding. But around the edges, there's still plenty of value to be found.

It's hard to disagree with the fact that travel planning and booking are set for a social revolution. But how long will it be until voice-controlled interfaces hit the mainstream?

Always a cool character, Dara Khosrowshahi is steering a basically steady ship as online travel competitors become more disruptive.

It’s genuinely not enough for a boutique or lifestyle hotel to just look good anymore. Looks can only go so far, but real, genuine hospitality and customer service are what will convince customers to book, and to return, for years to come.

Air Canada's Ben Smith is right. Air Canada's newish international business class is at least as good as first class was a decade or two ago. That's probably why travelers who fly it tend to rave about it.