Articles tagged “skift forum europe”

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Travelsify is using AI to help unlock unexpected insights about hotels and their brands hidden within customer review data.

Whether or not they are doing enough, at least companies are starting to address some of the wider issues around the travel and tourism industry.

Peter Fankhauser needs to act speedily to bolster Thomas Cook Group's resilience in the face of tumult in the packaged holiday segment. But the CEO is persuasive in arguing that he has a winning plan that's begun to show results.

Uber has tried hard to change its image in recent years, but has it worked?

Peak DMC has made hiring female tour guides a priority, working hard to try to rectify a gender problem. It hasn't always been easy, though.

Alex Cruz has not always done the popular thing, but the changes he has made have made British Airways a more financially stable airline.

InterContinental Hotels Group has bought or created a slew of brands in recent years. But CEO Keith Barr insists it's not a step to take lightly.

Doubters may still question Airbnb’s foray into tours and experiences, but say what you will: The growth of the business has been anything but insignificant. The real success, however, will be in making it a quality-driven endeavor.

Luxury travelers are demanding new experiences, and cruise lines that cater to the market are trying to deliver. Roberto Martinoli will speak about that shift and more at Skift Forum Europe later this month.

Accessibility for travelers with disabilities may be a difficult topic of conversation for some hoteliers, but Mobility Mojo is ready to make that dialog a little easier for everyone.