Articles tagged “skift forum europe”

Skift Podcast: Why Accor Had No Choice But to Change

Tune in for a candid conversation about the strategy behind AccorHotels' many acquisitions, why the company wants to be part of consumers' everyday lives, and what the CEO has learned from spending hundreds of millions of dollars on startups.

The 5 Big Themes Driving Travel in 2018: Lessons From Skift Forum Europe

There is no set formula on how to do it, but it's clear that the most progressive companies in travel are intent on reinventing their businesses, and value propositions. On the other hand, certain things that still work, like customer service and personalized hospitality, will survive the cut.