Oyo CEO Ritesh Agarwal talked candidly about his dramatic past year. He saw his business thrive and became a judge on the popular TV show Shark Tank India. However, he also suffered personal loss and saw an IPO filing stall.
The leaders of MakeMyTrip and Yatra Online advocate for a keep-your-head-down approach: understanding India's latest travelers, focusing on customer retention, and embracing the digital landscape without being bogged down by competitors.
Air India CEO Campbell Wilson has lofty ambitions for Air India. Once underinvested by the Indian government, Air India now 470 aircraft on order and hired thousands of new employees as part of an effort to turn its operations around.
The Oberoi Group understands its position among competitors and strives to differentiate itself through quality. The future of India's hotels and economy relies largely on a shared mission to empower the country's workforce and travelers.
Today's podcast looks at Ennismore's take on lifestyle hospitality in India, U.S. hopes for India travel demand, and LaLiT Suri's relationship with India's LGBTQ+ community.