Vacation rental companies want to mimic hotel companies with brand standards around cleaning and other operations, but they're also facing similar problems as hotels when it comes to labor.
It's a dire warning from one of the sector's most experienced founders and investors — but just don’t talk about trends until 2023, HomeAway's Carl Shepherd made a point to add.
Vrbo President Jeff Hurst looks to build on the full-home rental site's growth momentum coming out of the pandemic. But that doesn't mean travel this summer will be a breeze: book early or have a back-up plan is his advice to travelers.
Which short-term rental companies and strategies are building momentum, and can they maintain it when a full travel recovery takes hold? The Skift Short-Term Rental and Outdoor Summit will feature executives who'll have much to say about these issues May 19, and beyond.
Vacation and short-term rentals depend on one thing: Connecting homeowners with guests. Here's how innovative technology is making that easier and more efficient.
The pandemic has proven the resilience of loyalty programs. But it has also suggested the need for travel brands to supplement their loyalty programs with subscription-based products that address complementary needs.
There may be momentum behind the travel industry's recovery, but plenty of uncertainty is still ahead. Now is not the time to drive customers away with sneaky, overnight devaluing of loyalty points.
Naysayers might say subscriptions don't work in the travel space, but proponents say it's about execution. The keys to being successful are adaptability with the changing times, customer needs, and authentic relationship building — easier said than done, of course.