Articles tagged “SkiftX Showcase: Technology”

As blended travel comes of age, tokenized payment innovations using artificial intelligence and augmented reality are paving new ways to create seamless travel experiences that span the entire customer lifecycle.

Expedia Group’s new “The Path to Purchase” report provides actionable insights to help travel companies inspire, engage, and convert travelers at each stage in the online shopping journey.

New insights from Visa demonstrate the value of maintaining access to relevant customer data. Understanding the latest trends in consumer spending and payments can give travel companies a leg up on the competition.

In today’s age of personalization and emotion-driven commerce, loyalty is less about transactions and more about connections. As the industry gets more competitive, brands need to tap into the power of emotional engagement and shared values to stay ahead.

Findings from Expedia Group’s March 2023 research can help travel providers deepen their understanding of traveler priorities around loyalty rewards — including price discounts and the flexibility to use rewards across brands and different trip elements like hotels, flights, car rentals, and activities.

In this three-article report, Skift and Sabre teamed up to explore how travel companies can deliver the personalized shopping and booking experiences their customers have grown to expect.

In a world where connectivity is king, hotels face an ever-evolving landscape of guest expectations. As the industry adopts cloud-based solutions to meet these growing demands, new standards are being set for the connected hotel of tomorrow.

In a recent panel discussion, industry leaders from Uber for Business and Mastercard joined Skift to discuss the need for measurable sustainability goals in business travel and how companies can implement clear strategies for reducing CO2 emissions.

Today’s travelers prioritize recommendations from their close friends and family members, even as the relevancy of personalized digital ads improves. As the “best friends network,” Snapchat is showing brands how to reassess influencer culture and leverage modern tech to transport and inspire travel decision-makers.

As travelers seek better shopping and booking experiences, travel companies must transform both the technology powering their retailing systems and the organizational culture behind them. Recent milestones within Sabre’s Beyond NDC program demonstrate how the company is advancing new retailing opportunities across the entire travel value chain.