Articles tagged “slack”

Airbnb makes its remote working policy a forever thing. That's one enormous endorsement for the shift in how we will now define our work and our lives.

Messaging and collaboration tools help businesses run smoothly in these pandemic times, but not all travel agencies have their finger on the pulse.

The $27 billion software deal creates a new melting pot of users for travel tech platforms to tap in to. The race is on.

Though bots still aren't completely frictionless and can't think like a human (yet), they certainly offer a way for consumers to have a conversation with a brand during the booking process that wasn't possible before. And it is potentially a very cheap channel for the brands.

Give Kayak credit for going where the users are and building a travel-search app on top of Slack. Is Slack the optimum way to plan a trip? Hardly. But there will be some users, who are chatting at the office in Slack all day, who could find it convenient. Messaging apps such as WhatsApp would be fertile ground as well.

In airports and hotel lobbies, how many times have you heard throngs of travelers lamenting: "This app on my phone is wonderful, but if only it had access to real, human travel agents within it?" A new wave of travel startups is conjuring this image. Is it reality-based or wishful thinking? We'll see.

Slack is becoming the messaging app of choice for modern work teams, and these nascent travel services are just the start. Expect more established business travel related services and new Slack-native services to crop up in coming months.