Articles tagged “southwest airlines”

The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December. 

Demand for air travel remains strong as long as airline and air traffic control technology works.

Southwest Airlines had a terrible, horrible, no good, very bad holiday season. The cancellation of 15,000-plus flights between Christmas and New Years will weigh on its fourth quarter results. How will consumers remember it?

Southwest Airlines has put an initial number to the losses incurred during its holiday meltdown: a $725-825 million hit to its pre-tax income in the fourth quarter. That number includes…

Today’s edition of Skift’s daily podcast looks at Southwest’s holiday fiasco financial hit, Airbnb and Google competing in Europe, and Sonesta’s brand additions.

Analysts estimate that Southwest could take a $500 million revenue hit from its meltdown over the holidays. The added costs from the fiasco could be even steeper.

Today’s edition of Skift’s daily podcast looks at Southwest's technical collapse, an outrageous fine for cruise companies in Cuba, and Dubai's alcohol tax update.

Instead of heeding employee concerns, Southwest focused primarily on tech for customers, leading to a worst-case example of what can happen when modernizing operations is not a priority. May other airlines learn from Southwest’s mistake.

Today’s edition of Skift’s daily podcast looks at a year of flight meltdowns, Indi’s new Covid rules, and the biggest travel research reports of 2022.

Southwest Airlines appears set to make big gains from a planned expansion of LAX for the return of the Olympics to Los Angeles in five years.