Articles tagged “trip insurance”

TUI's travel insurance tie-up with Allianz Partners UK suggests two things. The tour operator is betting that vacationers prefer one-stop shopping for trips and coverage. For Allianz, it's a volume play in a crowded market.

Travel insurance has become an unexpected linchpin in delivering a fully connected customer experience, helping travel providers offer more personalized purchasing options, balance self-service with the human touch, and open new avenues for lasting customer relationships.

Whatever you call it — travel insurance, fintech, trip protection, peace of mind — the past several years have shown travelers the importance of having a safety net. That shift has led to new opportunities for travel brands to use insurance products to improve their technology, increase loyalty, build lifetime customer value, and drive revenue.

After two years of trip-planning uncertainty, a growing number of travelers are looking for the peace of mind and protection that travel insurance provides. Hospitality brands can improve guest loyalty by making enhanced insurance products and offers available — otherwise, potential guests may look elsewhere for that boost of confidence.

In this video from Skift Loyalty Summit, we hear from Frederic Lalonde, CEO and co-founder at Hopper, and Matt Knise, managing vice president of U.S. Card at Capital One, about how the two companies are working together to enable a smarter travel booking and loyalty experience for customers.

In this video conversation from Skift’s Megatrends 2022 event, Skift Founder and CEO Rafat Ali spoke with Dakota Smith, chief strategy officer at Hopper, about how fintech products are ushering in a more nimble version of travel insurance attuned to the diversifying needs of today’s traveler.

Amadeus will distribute Hopper's upsells, such as trip cancellation protection, for consumers to add when buying from airlines and agencies. Seems like B2B2B2C is the new business-to-consumer (B2C).

New tech is enabling travel brands to upsell consumers with more targeted trip insurance policies. Think rain cancellation policies for camping or ski trips.

Coronavirus infections are rising again in many Western nations. But some travel companies hope the impact on vacation planners will be far less than in previous surges, thanks partly to sales of new and more flexible travel insurance policies.