Tripadvisor News

Tripadvisor is a travel website that provides reviews, ratings, recommendations, and bookings for various travel-related products and services, such as hotels, attractions, flights, and vacation rentals.

Tripadvisor offers a variety of services to travelers and businesses, such as:

Reviews and ratings: Tripadvisor allows users to share their opinions, experiences, and photos of various travel-related products and services, such as hotels, restaurants, attractions, etc. Users can also rate these products and services on a scale of 1 to 5.
Comparison and booking: Tripadvisor enables users to search for and compare prices, availability, and features of various travel-related products and services offered by third-party providers. Users can also book or reserve these products and services directly through Tripadvisor or its partners.
Trip planning: Tripadvisor helps users to plan their trips by providing recommendations, suggestions, guides, maps, forums, etc. Users can also create their own trip itineraries or browse through other users’ trips.

Tripadvisor brands include: Viator, Flipkey, Cruise Critic, Bókun, SeatGuru, and other smaller niche sites.

Online Travel

Can TripAdvisor Turn Things Around? The Debate Rages

Can TripAdvisor, with all its content and global reach, become another Booking.com-like success story or will TripAdvisor's prospects fade? There are plenty of possibilities within that range, too, but much depends on TripAdvisor's transition into a booking plus metasearch site. That's the $9 billion question -- and there's a wide range of opinion on the outcome.
Dennis Schaal |
Online Travel

Google Feasts on its Own Restaurant Reviews, Angering TripAdvisor and Yelp

If Google is using the "wisdom of the crowds" to determine how it arranges restaurant information in search results then in a lot of ways it believes professional reviews, and especially those from its Zagat franchise, trump user reviews. But when it gets down to displaying the text of diners' reviews, Google unfairly believes that its own consumer reviews are the fairest of them all.
Dennis Schaal |
Hotels

Hotel Chains’ New Direct-Booking Strategy? TripAdvisor Advertising

In online travel and the lodging industry, as well as politics, astute observers follow the money. As it is with Marriott: The chain is using TripAdvisor 1) for bookings with lower-than standard online travel agency commissions and 2) to advertise even-lower-cost direct bookings on Marriott.com. Makes perfect economic sense.
Dennis Schaal |
Online Travel

TripAdvisor’s CEO Says That Apps Are the Key to Future Success

TripAdvisor's strategy prioritizes the importance of the app over mobile Web and desktop. With its ability to access Booking.com's trove of hotel descriptions and photos, TripAdvisor is seeing lots of success through its app in driving repeat bookers. The bottom line, though, is cheap hotel prices are key.
Dennis Schaal |
Online Travel

TripAdvisor Instant Booking Shows ‘Slight’ Improvement But It’s Still Ugly

Because of the proliferation of mobile devices and the propensity of TripAdvisor's metasearch users to meander off course after clicking off the TripAdvisor site, the company needed to do something dramatic such as Instant Booking to adapt to the future. As it plays the unglamorous "long game," the outcome of TripAdvisor's gamble won't be known until at least 2017.
Dennis Schaal |
SkiftX

Expedia Stumbled After Its Radical Approach to Integrating Orbitz

Breaking up is hard to do but when it comes to mergers, the stakes can be very high and the challenges acutely complex. It's really hard to find someone who will argue that Expedia's acquisition spree will be its undoing but success will take focus and certainly isn't guaranteed.
Dennis Schaal |
Airlines

Expedia’s Covert Weapon: Flyers’ Airline Reviews

Lots of consumers start their trip-planning with flights. Expedia will use its customer reviews of flights to spur more flight bookings but the company is also focusing on up-selling and facilitating smooth navigation to hotel and vacation-package options.
Dennis Schaal |