Travel Agents

Travel agents, sometimes called advisors, have seen many changes through the years, but the pandemic altered their profession in unimaginable ways. And that upheaval's not dying down anytime soon, with booking travel becoming more complicated and advisors seeing their roles as even more necessary.

Travel advisors don't love booking one-way flights for customers due to the additional work it entails. But the practice will continue to boom if airfares don't drop and airlines don't expand their flight schedules.

No one wants to miss out on a deal this summer, and that applies to mergers and acquisitions too, it seems.

Good morning from Skift. It's Monday, May 23, in New York City. Here's what you need to know about the business of travel today.

Travel agencies need to develop more strategies to tackle advisor burnout. They can't afford to lose more advisors because they've struggled to fill roles since the start of the pandemic.

Extended family and friends’ groups, delayed weddings and graduation trips are contributing to a revival in group travel in destinations like Argentina, Colombia, Perú, Paraguay and Bolivia. The residual effect is that travel agents are in demand again, and back into bricks-and-mortar offices to help travelers plan more book these trips asap.

Good morning from Skift. It's Thursday, April 21, in New York City. Here's what you need to know about the business of travel today.

Travel agents are loudly telling their customers time is of the essence in regards to booking. There's no telling how expensive travel will become as fuel prices show no signs of falling yet.

After years of hype, Air France-KLM finally plans to take stronger measures to prompt corporate travel agencies to adopt next-generation methods of processing bookings. Yet its serial delays underscore how hard it is to make industry changes.

At a time when India has just resumed scheduled commercial flights to international destinations, agents wonder whether the Air India ban against them is an ill-timed move — or a well-timed one.