TUI Fly says it's the first airline to work with tech vendors to automate and standardize the process of flight disruption claims. Larger carriers, take note: You also need to reduce your enormous backlogs of consumer claims, whether you build tech in-house or find a vendor.
Yanolja got its start as a chain of so-called love motels. But it has since become a reputable online travel agency in Korea and a provider of a widely used property management system. No wonder Booking Holdings has made a strategic investment in the company.
CellPoint Mobile, which helps airlines and other travel companies run their mobile apps more effectively, has received $14 million in investment. The move underscores the ongoing venture capital interest in business-to-business services in travel.
Props to Volantio, which won the Air Pitch startup competition at Skift Global Forum last year, for now getting investment and sales support from Amadeus.
A top-tier private equity firm like General Atlantic should provide a strong tailwind for Kiwi as it branches out from selling plane tickets into other types of travel. But it's a bit surprising that Ctrip.com or another travel conglomerate didn't bite instead.
Startups announcing funding this week include Mindsay, a travel chatbot maker, Interprefy, a service for providing remote interpreters for events, Airfree, a service that sells duty-free products online during flights, and Airblack, a social-travel commerce startup.
The funding of French startup Mindsay may be small news. But interviews with its customers Iberia and CWT suggest that a second wave of chatbot technology has stopped frustrating travelers with as many misunderstandings as the earlier tech did. That's a big deal for the sector.
This week travel startups announced more than $309 million in funding, as Mafengwo, Prowler.io, Instawork, Revenue Analytics, Dawex, and Outpost received investments.