Steve Singh is one of the most-forward-looking CEOs in the travel industry, and Concur's $150 million Perfect Trip Fund is actively investing in that vision.
Using mobile apps to speed the customs process at the airport is a logical step. Anything that can speed the customs process while maintaining security has got to be a good thing.
Choice Hotels had an asset, its own property management system, and decided in 2013 to offer the solution to unaffiliated hotels, but it is always a tough sell for one brand to attempt to sell services to competitors, as Choice is finding out.
Boingo Wireless has yet to detail the value of its new contract to power Wi-Fi services at the new World Trade Center complex, but the 20-year deal has to be a big and tall win.
Flight-tracking apps are being downloaded by family members and friends who are concerned about the welfare of loved ones and want to track the progress of their flights in real time.
People don’t want calls in-flight in the U.S., but they want their in-flight connectivity and free use of their personal electronic devices. You can sometimes get what you want, and it’s not what you want.
Travel contains some of the most consumer-friendly use cases for wearable technology and the industry will quickly adapt to the new platforms once demand is evident.
The growth rate of people using TripAdvisor's hotel metasearch product, Hotel Shopper, has been decelerating. Perhaps TripAdvisor's next TV ad campaign will provide more of a direct tie-in to Hotel Shopper rather than its current generic bent, "Visit TripAdvisor New York" etc.
Concur has done an excellent job in recent years thinking about what the business traveler needs to do their job better rather than focusing on putting the travel manager first. This is simply the next logical step.