Multiple airlines have reported cyber attacks in the past week and the FBI has put out a warning that a notorious cybercriminal group has started targeting the industry.
Having started with payments, Ant Interntional with its latest move is positioning itself as a platform for the entire travel journey, not just the checkout screen.
Hyatt didn't say if AI tools would be used to replace the employees, but hotels are increasingly turning to AI to handle customer service and back-office tasks.
It seems that Turkish Airlines' push for direct bookings isn't exactly going to plan. As American Airlines already learned, travel agents aren't keen on fast change.
The boutique hotel that figured out how to make tiny rooms feel luxurious is about to find out if corporate ownership kills cool. CitizenM's CEO Lennert De Jong believes Marriott's approach to tech and service are very promising.