Why big chain hotels in the U.S. have the edge on creating digital brands


Skift Take

Although the Internet does spread the word on quaint B&Bs, chains like the Four Seasons and Marriott forever have the advantage of holding enough resources to experiment online, and the experience to avoid hucksters selling 360 photo galleries and other dubious digital features.

Does the city where a hotel is headquartered have an impact on its digital presence? This question was raised by the L2 Think Tank when it found that hotels headquartered in New York, Los Angeles, and London had significantly higher digital IQs than those located in Manila, Seoul, and Hong Kong. L2's digital IQ ranks hotel brands on the effectiveness of their website, the success of their d