Skift Q&A: How to sell physical products to today’s digital travelers


Skift Take

User design has quickly become an integral part of the travel experience with tech-savvy travelers looking to efficiently bypass fees in style. Flight 001’s colorful clean designs match the minimalism enforced by mobile passes and digital guidebooks.

In the past 15 years, travel has changed in pretty much every way imaginable. Travelers have ditched wheeled bags for light carry-ons, guidebooks for iPads, and toiletry cases for 3-1-1 cases. Flight 001, whose flagship store sits in a small building in New York City's West Village, has tracked the changes and adapted with colorful products that break boundaries in terms of colors, weight, and design since its launch in 1999. The brand's first property, however, looks more like an 1970's airport lounge than a modern-day design-haven. Flight 001 hasn't just tracked the evolution of the flight experience throughout time, but across cultures. There are 18 locations around the world with another ten planned to open in Asia over the next two years. Skift sat down earlier this month with Flight 001 co-founder John Sencion in the company's New York store to talk about design, the flight experience, and growing a global travel gear and accessories company. Skift: Flight 001 starte