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US Airways' Lie-Flat Seats are Transatlantic Travelers' Biggest Concern

Dennis Schaal photo
Dennis Schaal

Photo Credit: Lie-flat seats in US Airways' Envoy business class service is the number one product wish among high-paying business travelers.  US Airways

Skift Take

Now, if US Airways would pay a little more attention to their relatively low-paying passengers in coach, that would be something.

There are in-flight meals, entertainment, access to Wi-Fi and airport lounges, but what tops the list of product concerns among transatlantic-flying business travelers? Simple: Lie-flat seats. Thus said Scott Kirby, US Airways' president, in citing a 16% uptick in business-class demand, with particular strength in Europe, during the airline's second quarter conference call yesterday. If all goes as planned in getting approvals for the merger with American Airlines,

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