U.S. Government Asks Travel Industry to Help It Improve Airport Arrivals
Photo Credit: A U.S. Customers and Border Protection officer provides training to an enrollee with the use of a Global Entry kiosk located at the Ronald Reagan building in Washington, D.C. The CBP has also reduced wait times at JFK through use of kiosks. CBP / Josh Denmark
Skift Take
Industry experts have their chance to be heard, but that doesn't guarantee the government will act on the solutions in an efficient manner.
U.S. airports pale in comparison to several of their international counterparts, and this has an adverse impact on tourism when foreign tourists begin to consider their destination options. With long customs lines and outdated technology, it's easy to understand why a traveler might forgo a trip to the U.S. and save themselv
