What Makes Copenhagen Europe’s Most Efficient Airport?
Photo Credit: Special greeters at CPH equipped with Google Glass help passengers find their way during trials earlier this year. CPH Airport / Ernst Tobisch
Skift Take
All this efficiency pays off where it matters most: With a smooth and enjoyable terminal experience for passengers travelling through.
Copenhagen Airport (CPH) has just signed beneficial airport charges agreements with easyJet, Norwegian, SAS, and IATA (which represent 85% of traffic at CPH) at rates which are among the lowest in Europe.
The airport’s CEO, Thomas Woldbye, attributes the success of its airport services contracts to its status as Europe’s most efficient airport.
“Never before have we had such a high acceptance rate for a new charges agreement, but that only shows that we've managed to reach a sensible agreement that gives the airlines good conditions while also providing a basis for CPH to maintain the necessary level of investment," says Woldbye.
Airport Spokesperson, Sørren Hedegaard Nielsen tells Skift that efficiency a key focus of the airport.
“We must provide efficient operations and a high level of service, so that passeng
