Self-Service Will Soon Be the Standard at International Airports
Photo Credit: United Airlines' self-service check-in kiosks at Boston Logan Airport. Flickr / Travel Collector
Skift Take
Passengers are demanding more automated and efficient service and airports that quickly respond to their expectations will be able to increase revenue and customer satisfaction.
Self-service kiosks, self-bag drops and self-boarding services are going to appear more frequently at international airports, according to the 2014 SITA/ACI Airport IT Trends Survey.
Almost all of
