Skift’s New E-Book: 28 Hotel CEOs on ‘The Future of Guest Experience’


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The pace at which the global hospitality industry is changing has reached an unprecedented high. Understand what's happening at the world's most important hotel brands through interviews with their leaders.

Skift is launching its second e-book, a 98-page collection of interviews with top hotel CEOs from around the world, called The Future of Guest Experience.

This collection of 28 CEO interviews captures the strategies and challenges of leaders as they consider the impact changing global economic and cultural factors have on their business and how they plan to anticipate and adapt accordingly.

By collecting their thoughts on a similar set of topics–from technology and marketing to fees and training–we have tackled the hospitality’s most pressing topics fro