United Improves Its Online Booking Engine and Simplifies Award Tickets
Skift Take
United is refining how it defines a stopover and cranking up fees for award ticket changes -- but we get a better award booking tool in the process.
Chicago-based United Airlines announced a handful changes to its MileagePlus award booking process last week that should make finding complicated award tickets easier for most casual travelers.
The changes center around improvements to United's online booking engine to make complicated award bookings involving a stopover simpler. Until recently, the airline allowed for free stopovers on many award tickets with typical restrictions, though complicated itin
