Interview: Oracle Hospitality’s New Boss Looks to the Cloud for Growth
Photo Credit: Shown here is the lobby of the Aria Hotel in Las Vegas. While it has used Oracle Hospitality's widely popular property management system, Aria is one of thousands of hotel brands that have felt the need to supplement with tools from other vendors to fill in what it sees as gaps in the offering. Oracle Hospitality's new boss faces a challenge in how to win back full-service business. Aria Las Vegas
Skift Take
Oracle Hospitality is the market leader in selling hotel tech software. But the company has made some missteps. It is adjusting course, and two weeks ago it appointed a new top boss, Greg Webb. The industry will watch his moves closely.
Oracle Hospitality provides the most widely used property management systems and point-of-sale systems in hotels worldwide. Giants like Hilton, Hyatt, and Marriott rely on it, as do many small independents.
Two weeks ago, Oracle Hospitality installed Greg Webb as its new top boss. Webb was previously vice chairman of Sabre, a travel technology company with a large hospitality division of its own, for 16 months. Webb rose up through the ranks there. His stints included five years running Sabre's biggest division, which powers global airline distribution.
Webb takes the helm at Oracle Hospitality during an era of industry and technological change.
In 2014, Oracle bought Micros for $4.6 billion. Micros ran the most widely used hotel property management system, or PMS — a centralized database that keeps a golden record on guest data and that is today the heart of the typical hotel operation.
The merger didn't go smoothly.
But Webb says that transition is mostly over. Renew
