Treating Business Travelers Like Real People
Photo Credit: A promotional image of an Airbnb food tour. As homesharing becomes more deeply ingrained into the corporate travel ecosystem, exciting new opportunities for improving the business travel experience will emerge. Airbnb
Skift Take
As homesharing becomes more deeply ingrained into the corporate travel ecosystem, exciting new opportunities for improving the business travel experience will emerge.
As an early adopter of using Airbnb for business travel, I am intimately acquainted with the highs and lows of choosing to stay in someone's apartment instead of a boring big box hotel.
For each positive experience of staying for cheap in a swanky downtown penthouse, I've had other trips marred by humid apartments that smell like diapers and hosts who have somehow forgotten the code to their own key-holding lockbox when I arrive after a delay at 11 p.m.
("You know, you can stay in a hotel," said my boss at one point. I do, sometimes.)
While Airbnb isn't in complete control of the quality of its listings, it is in control of its platform for business travelers and travel managers. Over the last two years, the company's platform for business travel has brought in thousands of risk-averse c
