Hyatt CEO Says Hotels Will Ban Hate Groups: ‘We Need to Draw the Line’

Hyatt Hotels CEO Mark Hoplamazian said Thursday that there's no place for hate groups at any Hyatt properties. "If a group is primarily focused on disparaging a group by virtue of their identity...that's really where we need to draw the line. We're going to apply our values to making these decisions along the way," Hoplamazian said during Skift Global Forum in New York City. The move follows similar stances by other hospitality groups. Hyatt's decision to ban hate groups follows criticism the company received over the summer for agreeing to host an anti-Muslim hate group at one of its properties in suburban, Washington, D.C. Hoplamazian sent a memo to Hyatt employees on Thursday morning explaining the policy change, emphasizing that values such as inclusiveness and empathy "are deeply personal to me." Still, Hoplamazian said these groups don't represent a significant amount of total business. "It's actually quite infrequent," he said. Along those lines, Hoplamazian and othe