Southwest and American Respond to Maintenance Workers’ Public Disputes
Photo Credit: Southwest is negotiating with its mechanics union. Pictured is one of the airline's Boeing 737s in Salt Lake City. Southwest Airlines / Stephen M. Keller
Skift Take
It is not rare for an airline's operation to suffer when a major work group is unhappy with contract negotiations. Pilots and maintenance technicians have considerable authority to defer an issue, or to demand it be fixed right away.