Skift Take
This week in hospitality, Expedia Group becomes the first exclusive distributor of Marriott's wholesale and promotional rates starting in mid-October. Plus, the UK has regulated travel companies like Expedia, Booking.com, Agoda, Hotels.com, ebookers, and Trivago from pressuring consumers.
Marriott and Expedia Exclusive Agreement Will Retake Control of Wholesale Rates: In an I-just-saw-an-elephant-fly moment, Marriott International will be directing businesses to Expedia Group to access certain Marriott wholesale rates. Bedbanks, tour operators, and smaller online travel agencies that play games with room rates are put on notice.
UK Regulator Persuades More Travel Brands to Stop Hate-Selling: It’s 2019. Online travel agencies and hotels shouldn’t still be using high-pressure tactics to get us to part with our money. There are much better ways. Hopefully the UK’s action will spur other countries to do the same.
Hospitality's Duty Is to Serve Guests — and Humanity, Says Saira Hospitality CEO: The hospitality industry is based on service, but Saira Hospitality has found a way to expand the meaning of that service to both the guest and the local community.
Airbnb Says It Intends to Go Public in 2020: While $1 billion in revenue is impressive, it’s not the