How the Hotel Segment Is Driving Growth for TBO Tek
Photo Credit: TBO Co-Founders Ankush Nijhawan and Gaurav Bhatnagar with Skift CEO Rafat Ali at the Skift India Summit 2024. Skift
Skift Take
TBO Tek is expanding aggressively post its IPO in a bid to dominate the B2B travel space. In order to stop resources from being overworked, it is experimenting with AI and technology to make operations more efficient.
The growth in hotels and ancillaries segment has driven the growth for B2B travel platform TBO Tek in the October to December quarter. The segment increased 48% year-on-year during the quarter, TBO co-founder Gaurav Bhatnagar noted in an earnings call last week.
“Both India and the international operations are growing fast. Leading contribution this quarter has been from Europe, which has grown 90% year-on-year,” Bhatnagar said. The company has also seen significant growth in the Latin American and the Middle East regions.
Hotels and airlines are TBO’s core businesses. The company has a new hotels platform called H-Next, which is being rolled out. In the coming weeks, it is set to launch an AI-enabled smart search in H-Next to allow travel agents to find solutions to customer queries.
To further grow its hotel segment, TBO has launched a new program called TBO Platinum. “The idea here is that we will have some exclusive/semi-exclusive tie-ups with a curated set of luxury hotels. Our sweet spot is the premium outbound traveler,” Bhatnagar said.
Pillars for Growth: In the call, the company highlighted three pillars that it believes will drive growth: Geographic expansion, diversified lines of revenue, and its platform. Bhatnagar said that the Asia Pacific and North America are new regio
