Hotels.com Lets Loyalty Members Use Discounts When Booking or Save Rewards for Later


Skift Take

This isn't a new loyalty program for Hotels.com, but a double-edged feature that may be attractive. The former book 10 nights and get one night free was very popular, but likely too expensive for the company.

Hotels.com debuted a loyalty feature that enables Expedia Group OneKey members to use discounts immediately when they book a hotel or save the rewards to redeem later on Hotels.com, Expedia or Vrbo.

Hotels.com characterized the dual-natured product as "a first-to-market feature."

Most loyalty programs allow members to earn rewards or discounts, which can be redeemed for future bookings.

The Hotels.com Save Your Way feature, which was introduced in a soft launch around six weeks ago, enables members to choose immediate discounts or rewards redemption later.

How It Works

For example, if a