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Uber Apologizes For Over-the Top Aggressive Tactics in New York

Dennis Schaal photo
Dennis Schaal

Photo Credit: Limousine driver Florian Bucea checks his Uber service in Chicago, Illinois, on March 25, 2013. The service allows riders to schedule service through a phone app and dispatches drivers. The company wants to expand service to the Chicago suburbs Chicago Tribune/MCT / Zbigniew Bzdak

Skift Take

The ride-sharing sector is getting uber-aggressive, city-by-city. Were Uber's tactics against Gett the product of one rogue sales force or the way business is done across the country? Uber has told its sales teams to cut out this crap.

Uber has issued a mea culpa for its New York sales' teams uber-agressive tactics in trying to sabotage rival ride-sharing service Gett in New York City. In a blog post, Uber says members of its New York sales team used tactics that "were too aggressive and we apologize for our outreach to these drivers." As Valleywag reported, members of the Uber sales team created Gett accounts solely for the purpose of scheduling rides and canceling them to create havoc with the Gett service. Josh Morer, Uber's general manager in New York City, argues that the actions his sales team took weren't designed to create havoc, but were geared toward recruiting drivers for Uber. He says they made reservations and quickly cancelled them. "We

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