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Etihad Leaves SkyTrax After Expressing Doubts About Its Ratings System

Marisa Garcia

Skift Take

There's been grumbling about the quality of Skytrax's ratings before, but this is the first time an airline has turned openly hostile against the consultancy.

Etihad Airways, the Abu-Dhabi based carrier which has given the world its first multi-room hotel suite in the sky, has announced that it will leave the Skytrax ratings service--expressing doubts about the Skytrax ratings system. The airline has had a continued four-star rating at Skytrax. The highest rating an airline can attain from Skytrax is five stars. When Etihad's lavish new cabin products were revealed in May, the program highlighted an incongruity between the airline's four-star status with Skytrax, its luxury product offering and it's ongoing number one ranking by the World Travel Awards--for the fifth consecutive year running In a curt statement, the airline says: "Etihad Airways, the national airline of the United Arab Emirate

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