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Hotels

Hotel fee surcharges to touch $2 billion in U.S. as room rates rise

Rafat Ali

Skift Take

The hotel industry started surcharges trend, airlines took it to its illogical extreme. We're happier customers of the hospitality laggards.

Following the record $1.85 billion collected in 2011, total fees and surcharges collected by U.S. hotels will total a new record of $1.95 billion this year, a combination of 3.5 percent higher occupancy, plus higher fees and surcharge amounts at many hotels, especially resorts, according to a new study by Preston Robert Tisch Center at NYU. There were no reported new fees and surcharge categories introduced in 2011. Most fees and surcharges are highly profitable; most have incremental profitabil

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