Hotel Industry Gets Fee-Happy With Nightly Charges for Non-Smoking Rooms


Skift Take

So much for the guest experience. Paying fees, one shouldn't forget, is part of the experience too.

There has been a lot of talk recently about various forms of hate-selling and upselling in the airline and car-rental industries and now, as ancillary fee revenue rises in the lodging industry, some hoteliers are getting increasingly aggressive. Consider MGM Resorts' Mirage Las Vegas, which is now pushing Mirage Express Check-In, where for a $30 per night fee, guests can "skip the lines" of the hotel's own making at the front desk and proceed right to an express check-in window, get their rooms as early as 10 a.m.