Report: Corporate Travel Buyers Don’t Understand What Business Travelers Want
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According to new data, travel buyers need to do a much better job both serving the needs of their clients' travelers and finding opportunities for savings on value-adds like free Wi-Fi and waived bag fees.
More corporate travel managers should collect a wider range of data on their travelers and better negotiate contract add-ons like free Wi-Fi, according to a new report from the Global Business Travel Association (GBTA).
"The Valuable Vendor Contract Add-ons: Prioritizing + Communicating = Savings" report surveyed more than 100 travel buyers in North America, and found that business travelers are spending on the amen
