Interview: Why Travel Managers Need to Care About What Travelers Want

Corporate travel policy exists to guide business travelers to make preferred travel decisions that limit their employer's expenses and ensure safety when on the road for work. Yet more business travelers are making booking decisions that clash with company policy, opting instead to stay at their own preferred hotel brands and use sharing economy services like Uber instead of corporate-mandated car services. Dan Ruch, founder and CEO of Rocketrip, says that allowing business travelers to earn money or perks by choosing travel buying decisions in the best interest of their company makes for happier workers and smarter travel policies overall. "This will be a little bit provocative," Ruch told Skift, "but I think corporate culture matters way more in terms of what we're building at Rocketrip than anything else. It's not about saving 10 or 15 percent on corporate travel expenses, it's about fundamentally creating a better world for employees to live in and work in. We can crea