5 Hospitality Disruption Takeaways From Skift Mini-Forum at World Travel Market London


Skift Take

Disruption makes for strange bedfellows and in hospitality, that means partnering with a cool eatery or food delivery service, or chucking the decades-old, tried-and-true but dated technology and signing up with a new computer-in-the-cloud vendor. Above all, being bland and the same as everyone else is a deal-breaker.

The ever-changing makeup of the global hospitality industry was put under the microscope in Skift’s first mini-forum at WTM London earlier this week. Speakers from across the sector offered their views on subjects ranging from the continued threat of Airbnb to what hotels could learn from the food and beverage industry. Here are our top five takeaways from the event: Being Bland Is Unforgivable Two boutique hotel pioneers joined Skift Editor-in-Chief Jason Clampet to discuss what the future holds for the sector. Despite the growing influence of big-name legacy hotel companies in the area, both Josh Wyatt, president of Equinox Hotels, and Anwar Mekhayech, principal of DesignAgency, were both optimistic about the future. Indeed the very presence of the likes of InterContiental Hotels Group in the sector (through its acquisition of Kimpton), means that we coul