Skift Take
With its Expedia DNA, Egencia is well-positioned to help bring consumer innovations into the corporate travel mainstream.
Editor's Note: A year ago, Skift expanded its coverage of corporate travel with more frequent stories and a dedicated newsletter. The Corporate Travel Innovation Report focuses on the future of corporate travel by examining the big fault lines of disruption for travel managers and buyers, the innovations emerging from the sector, and the changing business traveler habits that are upending how corporate travel is packaged, bought, and sold.
In this series of stories and one-on-one interviews, we explore some of the latest trends, technology, and external forces causing corporate travel to evolve. You can read the rest of the articles in this series here.
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As corporate travel moves closer to the consumer space in terms of user experience and connected platforms, the race is on to develop the most robust set of tools for both travelers and travel managers.
Rob Greyber, president of Expedia Inc.'s corporate travel arm Egencia, has overseen the travel management company as it has worked to more quickly create innovations and refinements that make life easier for users. Most recently, Egencia revamped its expense connectivity to simplify the process of submitting receipts for travelers.
Greyber spoke to Skift about consumerization that won't put you to sleep, the similarities between different generations of business travelers, and how the corporate travel technology arms race has the potential to buoy the entire industry.
Skift: There's a big move to embracing customization for consumers in business travel, much like what has happened in leisure travel. How does more powerful technology make it easier for travel management companies to better serve their clients?
Greyber: First of all, I've got to tell you, I kind of hate the wo
