American Airlines to Drop Contentious Uniforms Within Three Years
Skift Take
American has defended its uniforms, but it received a lot of bad press for months. It finally decided to try to change the narrative by switching uniform providers. That was probably the right decision.
Less than a year ago, American Airlines unveiled new uniforms for front-line workers, including pilots and flight attendants, that it hoped would demonstrate the carrier was taking a fresh approach following its merger with US Airways.
But for much of the past year, some employees have complained the new uniforms, made by a company called Twin Hill, were causing allergic reactions, and, in some cases, making them ill. American tested the uniforms and found them safe, and Twin Hill also stood by them. But the union representing flight attendants said it had received more than 3,500 reports of "suspected reactions."
During American's annual meeting last week, one flight attendant said her colleagues were suffering various ailments, including bronchitis, sinus problems, thy
