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American Airlines Launches Enhanced Baggage Tracking as Competition Heats Up

Grant Martin

Skift Take

With new technology launched by American Airlines this week, tracking checked luggage will be ever-so easier.

American Airlines made improvements to its baggage tracking infrastructure this week with the launch of a new suite of notifications on its mobile app. Called Customer Baggage Notification or CBN, the technology alerts travelers through the app when checked baggage arrives early or late to the carousel, effectively giving travelers better, immediate, insight into the location of their belongings. While that may sound simple

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