The Top Traits of Luxury Hospitality Employees
Photo Credit: Aman is one of Talent Plus's clients. The company is more of a psychological research organization rather than a traditional recruitment firm. Aman
Skift Take
Everyone agrees that service is key to the luxury experience. That means there's a great deal of pressure on hiring managers to find the right talent. They should be looking for certain key psychographic factors that have consistently proven to be strong indicators of employee success.
What should luxury brands be looking for when it comes to employee recruitment? Toss out the resumes. It’s all about the aptitude.
Okay, experience may still matter, but for Talent Plus, Inc., it’s more about identifying people’s talents, and developing and honing roles that fit those skills.
The Lincoln, Nebraska-based company calls itself a "talent assessment partner." It helps companies analyze psychological attributes of potential employees through testing and interviews based on scientific methodology. Among the firm's luxury hospitality clients are Aman, Langham Hotels & Resorts, Capella Hotel Group and KSL Resorts.
According to Kimberly Rath, co-founder and chairman, the company’s launching pad into the lux
