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Business Travel

Half of European Business Travelers Shun Their Corporate Booking Tools

Andrew Sheivachman

Photo Credit: Flyers walk in front of a mirror at Charles de Gaulle Airport in Paris. Safety and security have taken on a newfound importance in the corporate travel ecosystem. Flickr / Mark Fischer

Skift Take

Business travelers in Europe are completely divided on how they prefer to book their work travel. Travel management companies need to make their online booking tools more compelling and easier to use.

Safety and security have taken on a newfound importance in the corporate travel ecosystem as the world has become a more dangerous place. For international business travelers in Europe, however, the benefits of travel management company safety measures don't outweigh the ease of booking a trip how they want. The Global Business Travel Association and Concur polled 735 business travelers in the UK, Germany, and France on their business travel booking habits and security concerns. The research found that business travelers will book outside of policy, even if travelers know it's less safe for them. This is bad news for travel management companies, which

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