United Moving Ahead With Making Business Class More Sleep-Friendly


Skift Take

United's first quarter earnings call was uneventful. For an airline that has had more than its share of drama over the past four years, that's a good thing.

United Airlines is making progress adding its new business class cabins to wide-body jets, and plans to introduce a plane with its new Polaris seats every 10 days until it completes cabin retrofits at the end of 2020, executives said Wednesday. The new seats, introduced by United CEO Oscar Munoz in June, 2016, began flying last year, but have not been installed as quickly as customers would like. They're now on only 19 aircraft, according to the carrier's website, though United executives have said the program is on schedule, despite some early snags because of manufacturer delays. In addition, executives said Wednesday on their first quarter earnings call, United soon will begin introducing its long-haul, premium economy product, called Premium Plus, to long-haul jets. While that project won't